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Contact Us
  We'd love to hear from you. Here are some ways to get in touch with the people at Peace Cereal.

 

Valerie Crowley
Customer Service Representative


Toll free phone
(800) 964-4832

Phone
(541) 461-2160
ext 250

Fax
(541) 461-2191

Email

2545 Prairie Rd
Eugene, OR 97402

 
  Gurudhan S. Khalsa
National & International Sales Manager


Toll free phone
(800) 225-3623
ext 209

Phone
(310) 275-9891
ext 209

Fax
(310) 275-2923

E-mail

1616 Preuss Rd
Los Angeles, CA 90035

 
   
 

Just the FAQs
If you have a question, we want to give you the answer. Below are some frequently asked questions about Peace Cereal. If you still have concerns or just want to share your ideas about our products, feel free to contact us.


I’ve heard that canola oil is bad for you. Why do you use canola oil in some of your cereals?

Not all canola oils are created equally. We select only the finest expeller pressed canola oil that is hexane and preservative free. It’s better for human health, and much better for the environment than the solvent extracted canola oil marketed by conventional producers. Organic and natural canola oils are just the types of fat your body needs. Replacing hydrogenated and saturated oils and fats with cholesterol-managing oils like expeller pressed canola and olive oils support a heart healthy diet.

You can find more information on canola and other healthy oils on the Spectrum website at www.spectrumnaturals.com.




When I open my box of cereal it looks like the bag is only half full. Why is that?

Our cereals are sold by weight, and the amount is standardized and controlled by state of the art packaging systems. Like many packaged foods providers, we use the form/fill/seal method. A plastic bag is formed from a sheet of plastic sealing the bottom and side of the bag. The bag is then filled with cereal and sealed at the top. This is how you find your cereal once you open your box. The form/fill/seal method also controls the level of air contained inside of the bag. The optimum level of air varies based on the product. The air acts as a cushioning system for the cereal, helping to insure that as little damage as possible is done to the flakes and other delicate ingredients, as well as preventing excessive crumbs. The amount of volume in our packaging assures the best possible taste and quality reaches your breakfast table, and our weight system assures you always receive the same amount of delicious cereal.




Nowhere on the box does it say that Hearty Raisin Bran or Maple Raisin Peace Cereal is vegan. I know that all of your products are vegetarian, and there isnŐt any dairy listed in the ingredient statement, so why is this cereal not labeled vegan?

Vegan foods are foods made without any animal products; including dairy, eggs, and honey. While all of our cereals are dariy-free, our Hearty Raisin Bran and Maple Raisin are not labeled vegan because they contain honey.




I had an allergic reaction to eating your Mango Passion cereal yet I couldn’t find any of things I am allergic to in the ingredient statement. How could this happen?

The mango is a member of the sumac family, along with cashews, poison ivy, poison oak, and sumac. In some rare cases, if you are very sensitive to any of the above, mango could also cause an allergic reaction.




I am allergic to nuts. I love your cereals but listed on all of them is a disclaimer saying the product "may contain trace amounts of tree nuts, peanuts, wheat, or soy." Why can’t you make a product that is safe for me to eat?

We’re sorry you are not able to enjoy our products. But the problem lies in trace amounts of allergens. Although our baking equipment is cleaned thoroughly between batches, if the factory also processes products with tree nuts, peanuts, wheat, or soy products - those allergens might come into contact with our raw ingredients. Therefore, it’s impossible to assume that allergic customers will have no sensitivity to our foods.




Epazote leaf is listed as one of the ingredients in some of your cereals. What is epazote leaf and why is it in the recipe?

Ancient healing herbs Epazote leaf, cardamom seed, fennel seed, and fenugreek seed not only taste good; they are also known to help aid digestion. We want our cereals to be as enjoyable to your body as they are to your taste buds!




There used to be a lot of herbs and spices in your cereals, now there are less. Why did you change the formula?

Since many of our customers indicated to us that they take nutritional supplements, vitamins, and herbal healing teas, we decided it was not necessary to continue adding herbs and spices to our formulas. We now include only herbs used to aid digestion, like Epazote leaf, cardamom seed, fennel seed, and fenugreek seed.




What is the difference between vegetarian and vegan?

Although a vegan is always a vegetarian, a vegetarian is not always a vegan. While vegetarians do not eat animal flesh, they will eat animal products that can be obtained without harming the animal - such as milk, cheese, butter, eggs, and honey. A "strict vegetarian" will not eat eggs, and a vegan will also not eat dairy or honey. So vegans are those who do not consume animal, dairy, eggs, or honey. Find out more at www.vegan.org




How do I know when your cereal expires? Where is the expiration date?

You can find the expiration date in the right hand corner of the top flap of our cereal boxes. "BEST BY mm/dd/yy 00:00" is written in black ink – this is the date our cereals are guaranteed fresh before.




What does organic really mean?

The USDA describes organic as produced by farmers who emphasize the use of renewable resources. They also emphasize the conservation of soil and water to enhance environmental quality for future generations. Organic meat, poultry, eggs, and dairy products come from animals given no antibiotics or growth hormones. Organic food is produced without using most conventional pesticides, fertilizers made with synthetic ingredients or sewage sludge, bioengineering, or ionizing radiation. Before a product can be labeled 'organic,' a government-approved certifier inspects the farm where the food is grown to make sure the farmer is following all the rules necessary to meet USDA organic standards.

Using organic ingredients and producing organic products means we care not only about creating healthier and better tasting products, but also about the environment that we are leaving for our children. You can find out more about organic standards and certifications at the USDA web site at http://www.ams.usda.gov/nop/indexIE.htm




I’m sensitive to dairy, wheat, and honey. Can you tell me which of your cereals contain these ingredients?

Of course! Check the graph below for more information on our ingredients:

Dairy Free Made Without Wheat Honey Free
  Apple Cinnamon   Banana Nut Rainforest   Apple Cinnamon
  Banana Nut Rainforest   Mango Passion   Banana Nut Rainforest
  Essential 10   Maple Pecan Crisp   Essential 10
  Hearty Raisin Bran   Maple Raisin   Mango Passion
  Mango Passion   Vanilla Almond Crisp   Maple Pecan Crisp
  Maple Pecan Crisp   Vanilla Nut Rainforest   Puffed Harvest
  Maple Raisin   Wild Berry   Raspberry Ginger Crisp
  Puffed Harvest       Vanilla Almond Crisp
  Raspberry Ginger Crisp       Vanilla Nut Rainforest
  Vanilla Almond Crisp       Wild Berry
  Vanilla Nut Rainforest        
  Wild Berry        




I like the name Peace Cereal, but what exactly do you do to promote peace?


We put our money where our name is! 10% of our profits sponsor International Peace Prayer Day. At this annual non-denominational event, Peace Grants are given to worthy men and women of peace – as well as to nonprofits working for peace. In this way, we hope to promote a more loving planet. We also take pride in creating happier communities and working environments by being a socially responsible business.

 
 
 
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