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Contact Us
  We'd love to hear from you. Here are some ways to get in touch with the people at Peace Cereal.

 

Customer Service


Peace Cereal Customer Service
2545 Prairie Road
Eugene, Oregon 97402

Phone
(800) 964-4832
(541) 461-2160 ext. 550

Fax
(541) 461-2191

Email

 
 
Business Sales


121 SW Morrison
Suite 925
Portland, OR 97204

Phone
(800) 285-6457

E-mail

 
 
Media Inquiries


Peace Cereal Marketing Department
Media Relations
2545 Prairie Road
Eugene, Oregon 97402

E-mail

 
   
 

Just the FAQs
If you have a question, we want to give you the answer. Below are some frequently asked questions about Peace Cereal. If you still have concerns or just want to share your ideas about our products, feel free to contact us.


I’ve heard that canola oil is bad for you. Why do you use canola oil in some of your cereals?

Not all canola oils are created equally. We select only the finest expeller pressed canola oil that is hexane and preservative free. It’s better for human health, and much better for the environment than the solvent extracted canola oil marketed by conventional producers. Natural canola oils are just the types of fat your body needs. Replacing hydrogenated and saturated oils and fats with cholesterol-managing oils like expeller pressed canola and olive oils support a heart healthy diet.

You can find more information on canola and other healthy oils on the Spectrum website at www.spectrumnaturals.com.




Nowhere on the box does it say that Hearty Raisin Bran is vegan. I know that all of your products are vegetarian, and there isn't any dairy listed in the ingredient statement, so why is this cereal not labeled vegan?

Vegan foods are foods made without any animal products; including dairy, eggs, and honey. While all of our cereals are dairy-free, our Hearty Raisin Bran is not labeled vegan because it contains honey. All our vegan cereals are labeled as vegan.




I had an allergic reaction to eating your Mango Peach Passion cereal yet I couldn’t find any of things I am allergic to in the ingredient statement. How could this happen?

The mango is a member of the sumac family, along with cashews, poison ivy, poison oak, and sumac. In some rare cases, if you are very sensitive to any of the above, mango could also cause an allergic reaction.




I am allergic to nuts. I love your cereals but listed on all of them is a disclaimer saying the product "may contain trace amounts of tree nuts, wheat, or soy." Why can’t you make a product that is safe for me to eat?

We’re sorry you are not able to enjoy our products. But the problem lies in trace amounts of allergens. Although our baking equipment is cleaned thoroughly between batches, if the factory also processes products with tree nuts, wheat, or soy products - those allergens might come into contact with our raw ingredients. Therefore, it’s impossible to assume that allergic customers will have no sensitivity to our foods.




There used to be a lot of herbs and spices in your cereals, now there are less. Why did you change the formula?

Since many of our customers indicated to us that they take nutritional supplements, vitamins, and herbal healing teas, we decided it was not necessary to continue adding herbs and spices to our formulas. We now include only herbs used to aid digestion such as cardamom seed, fennel seed, and fenugreek seed.




What is the difference between vegetarian and vegan?

Although a vegan is always a vegetarian, a vegetarian is not always a vegan. While vegetarians do not eat animal flesh, they will eat animal products that can be obtained without harming the animal - such as milk, cheese, butter, eggs, and honey. A "strict vegetarian" will not eat eggs, and a vegan will also not eat dairy or honey. So vegans are those who do not consume animal, dairy, eggs, or honey. Find out more at www.vegan.org




How do I know when your cereal expires? Where is the expiration date?

You can find the expiration date in the right hand corner of the top flap of our cereal boxes. "BEST BY mm/dd/yy 00:00" is written in black ink – this is the date our cereals are guaranteed fresh before.




What does “all natural” really mean?

Peace Cereals are made with only the finest all-natural ingredients, which means nothing artificial, no preservatives and no synthetic additives. These all natural ingredients are grown and processed without GMOs.




I’m sensitive to dairy, wheat, and honey. Can you tell me which of your cereals contain these ingredients?

Of course! Check the graph below for more information on our ingredients:
Dairy Free Made Without Wheat Honey Free
  Apple Cinnamon   Mango Peach Passion   Apple Cinnamon
  Hearty Raisin Bran   Maple Pecan Crisp   Mango Peach Passion
  Mango Peach Passion   Maple Pecan Crisp (Canada)   Maple Pecan Crisp
  Maple Pecan Crisp   Peach Mango (Canada)   Maple Pecan Crisp (Canada)
  Maple Pecan Crisp (Canada)   Vanilla Almond Crisp   Peach Mango (Canada)
  Peach Mango (Canada)   Vanilla Almond Crisp (Canada)   Raspberry Ginger Crisp
  Raspberry Ginger Crisp   Very Berry (Canada)   Vanilla Almond Crisp
  Raspberry Ginger Crisp (Canada)   Wild Berry   Vanilla Almond Crisp (Canada)
  Vanilla Almond Crisp       Very Berry (Canada)
  Vanilla Almond Crisp (Canada)       Wild Berry
  Very Berry (Canada)        
  Wild Berry        




 
 
 
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